A Gentler Approach to Veterinary Medicine

As part of the Calm Care Certification (CCC), you can expect to learn the most up to date medical standards while contributing to a supportive culture, and how to have the most comprehensive view when it comes to a patient’s health.

To become a CCC facility requires that 100% of employees (including part-time staff) complete the CCC course. This includes anyone who comes into contact with clients and animals, including Doctors, Technicians (regardless of certification), Management, and Front Office Staff.

Throughout the certification process, you can expect to learn about topics such as clinic culture preservation, empathetic & approachable communication, understanding canine behavior + companion animal behavior workups, and many more.

To be Calm Care Certified, team members must complete required training modules, questionnaires, and be able to demonstrate the following:

  • Low-stress handling techniques

  • Use species-specific calming strategies

  • Communicate treatment plans clearly + empathetically

  • Ability to think outside the box and adjust approach based on the individual patient’s behavior 

The Process

Step 1

After submitting the $500 enrollment fee*, enroll your employees in the Calm Care Certification course.

Step 2

After 100% of your employees have completed the course, complete the CCC form and submit required standard operating procedure documents (listed on the form). We will be in touch once we have confirmed the facility qualifies.

Step 3

We will confirm your information for our Directory. We will then send you a digital copy of your personalized Calm Care certificate and brand folder so you can start promoting your new status!

*To remain Calm Care Certified, a $500 renewal fee will be due annually.